Digital Customer Experience, CAS

University: Lucerne University of Applied Sciences and Arts

Visit website: https://www.hslu.ch

Course information

Application deadline

No information

Duration

5 Semester

Study form

Extra-occupational studies

Fees

9000 € / Semester

Description

The study program “Certificate of Advanced Studies in Digital Customer Experience” at the Lucerne University of Applied Sciences and Arts has a length of five months. It aims to teach students how to optimally manage customer relationships in a digital environment. The curriculum includes digital transformation, Big Data Analytics, digital leadership, Customer Value Analysis, Data protection, privacy and data brokerage and other subjects. To apply, candidates must have a university degree, four years of professional experience and minimum age of 26. Graduates receive a certificate of Advanced Studies Hochschule Luzern/FHZ in Digital Customer Experience.

Learn more about the university where you can complete this study program.

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